Due to the impact of Hurricane Milton on our facilities, you may experience longer than normal response times from our contact center or delays in the shipment of your order. We apologize for any inconvenience this may cause and will respond to your inquiry as soon as possible. Our team is working hard to ensure you receive your merchandise and we appreciate your patience as we work through the aftermath of this storm.
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Order Cancellation Reasons
We will be unable to fulfill your order/item if one of the following scenarios takes place:


  • Out of Stock
    • The item(s) you purchased is no longer available when we go to ship your order
  • Order Verification
    • We are unable to verify your billing/payment information
  • Customized Requirements
    • The merchandise purchased is in violation of one of the following requirements:
      • Team Licensing Restrictions
      • No slang, phrases or profanity will be accepted


When we are unable to process an order, we will automatically cancel and refund your item. You will receive an email confirmation notifying you of this change: "Once the refund is processed it can take up to 2-7 business days for this to reflect on your account statement."

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