Due to the impact of Hurricane Milton on our facilities, you may experience longer than normal response times from our contact center or delays in the shipment of your order. We apologize for any inconvenience this may cause and will respond to your inquiry as soon as possible. Our team is working hard to ensure you receive your merchandise and we appreciate your patience as we work through the aftermath of this storm.
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What is a Manufacturer Direct item?

Manufacturer direct items are shipped to you directly from the manufacturer. These items are available to ship within the United States, however, only select items can ship internationally.

  • Expedited shipping is not available for these items at this time
  • When you order in stock items with manufacturer direct items you may receive separate shipments
  • Customized Manufacturer Direct items are final sale and cannot be canceled, modified or returned
  • If you are looking to return your Manufacturer Direct item, please review the return process.

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