Due to the impact of Hurricane Milton on our facilities, you may experience longer than normal response times from our contact center or delays in the shipment of your order. We apologize for any inconvenience this may cause and will respond to your inquiry as soon as possible. Our team is working hard to ensure you receive your merchandise and we appreciate your patience as we work through the aftermath of this storm.

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Return Exclusions

Return Exclusions


Please review the following Return Exclusions prior to returning your merchandise:

All items returned will be inspected upon arrival and will be declined for one of the following reasons:

  • Return is outside of the return policy
  • Item appears worn, washed or used
  • Item is non-returnable (customized, final sale, etc.)
  • Sanitary lining has been removed from an undergarment
  • Item was damaged after delivery
  • Item is altered
  • Item is returned with holes
  • Item is stained (dirt, makeup, food, etc.)
  • Item is returned without attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received

For more information regarding our return process, please review our Return Instructions.